Support

Instruction Manual
To read the Cashbook Complete instruction manual online, click here.

Frequently Asked Questions
Before contacting us with your support questions, please check the FAQ first.

Known Issues
For a list of known issues and steps to resolve them, click here.

Repair and Compact
If the software is coming up with errors which weren't appearing before, then please try running "Repair and Compact" from the File menu.

Contact Us
If you can't find the answer to your question in the online help, or the instruction manual, or in either of the above links, then send an email to support@acclaimsoftware.com.au or phone us (in the morning if in WA) on 1800-148591.

If you want someone to help you get started with the cashbook, please browse our list of dealers.

Free Support
Please note that although we provide free support, we do not provide unlimited free support. If you only need to send one or two emails when you start using the program and one or two emails per year after that, then support is free. If however you need more regular support than that, we charge $50 after your first three emails for another three emails. The same applies to phone calls.