No – registrations are not transferable. If you register a cashbook data file and eventually stop using it, there’s no way that the registration applicable to that data file can be transferred to a new cashbook file (even if it’s for the same company).
When you register, you should get a confirmation email from us, usually within 15 minutes. If you don’t receive an email within 15 minutes, please check your spam/junk folder.
No. It’s not possible to re-use an existing code to register another data file (even if you’ve set up the new cashbook data file with the same organisation name you had when you purchased) because each data file needs to be registered (purchased) separately.
You don’t need a new code to change your company name. If the name change relates to the same business/entity, and you need to make a trivial change to your company name (e.g. adding “Ltd”, or a minor spelling correction)
To check the registration status of your cashbook file, click on the “Help” menu (at the very top of the screen) and select “About”.
You’ve either forgotten to type in the registration code we sent you, or else you’ve created a new cashbook file. The registration works on a per data file basis, which means any new file(s) need to be purchased (registered) separately.